Frequently Asked Questions

What is SNV4 Pixel & Xenopixel? 

SNV4 Pixel and Xenopixel are advanced lightsaber electronic systems used in lightsabers. Majorly enhancing the visual and sound experience. They work side-by-side with neopixel blades, which have hundreds of small LEDs inside the blade, this is how they can make wild realistic blade effects and produce super bright light just like a real lightsaber would look.

Neopixel sabers produce the direct effects you dream of - light travelling up and down the blade, blaster gun deflection, tip drag effects, melt, fire and a huge amount of custom coded ignitions so you can truly fall into the dream of being a Jedi.

What is RGB/Baselit?

They use a single LED inside the top base of lightsaber, very similar to how a torch lights up - but WAY cooler! RGB Lightsabers are lighter in weight, make great dueling sabers and are perfect for beginners who want to spend a little less, our RGB Lightsabers are advanced on the market with bluetooth equipped on all, a bespoke audio speaker and 2mm thick dueling blades - for the ultimate fight off! 

What is Proffie 2.2?

This is an advanced board for those who want to push the boundaries of their saber, they offer the largest amounts of customisation via code. Our Proffie board sabers come preinstalled with 25 sound fonts, each with their own individual effects, they offer superior sound quality and smooth-swing. 

How long will delivery take?

Depending on the service used, once processed and dispatched, your lightsaber should arrive within 4-10 business days.

Keep in mind delivery is based on business days (Monday to Friday).

Is there any warranty on Galaxy Sabers?

Yes, the warranty for lightsabers is 1 year, this does not account for damage to the exterior hilt or blade damage, the warranty covers the electronics kit inside the saber, replacement kits are issued and are provided with easy to install guidance.    

We do not have warranty on blades that have been used, for returns on blades your blade must be undamaged with no signs of use.

How long should I charge the Lightsaber?

Due to the large capacity of the 18650 battery, Charge the Light Saber for 4 hours prior to use, 4 hours should grant you a full charge which prevents a decreased battery life for longevity. 

If your question isn't listed here reach out to us via email to commander@galaxysabers.co.uk.

Can I change my order?

Yes, but you must contact us within 24 hours of purchase. This request must be submitted before we package and dispatch your items. 

Can I cancel my order?

Yes, but you must contact us within 24 hours of purchase. This request must be submitted before we package and dispatch your items.