Frequently asked questions.
How long will delivery take?
UK Deliveries
Orders placed before 1PM Monday-Thursday will be delivered the next day. Orders placed on Friday, Saturday or Sunday will be dispatched on Monday and delivered on Tuesday.
Rest of the World
Orders placed before 1PM Monday-Thursday will be dispatched the same day. Friday, Saturday or Sunday orders will be dispatched on Monday. Delivery typically takes 4-10 days from dispatch.
Can I change my order?
Yes, but you must contact us as soon as possible before we package and dispatch your items.
Is there any warranty on Galaxy Sabers?
Yes, 1 Year warranty
We have a standard 30 day returns policy for Lightsabers. Lightsabers which are returned should not be damaged in any way or tampered with, they must be in new condition and show no signs of wear and tear, improper use of the saber will cause an invalid return.
Warranty for sabers is 1 year, this does not account for damage to the hilt caused by the customer, or blade damage, the warranty covers the electronics kit inside the saber, replacement kits are issued and are easy to install.
We do not have returns on blades that have been used, for returns on blades your blade must be undamaged with no signs of use.
How long should I charge the Lightsaber?
Due to the large capacity of the 18650 battery, Charge the Light Saber for 4 hours prior to use, 4 hours should grant you a full charge this prevents a decreased battery life for longevity.
If your question isn't listed here please contact us Hello@galaxysabers.co.uk or Facebook messenger.
