Frequently asked questions.
How long will delivery take?
UK Deliveries
Generally, some orders are dispatched the next working day if ordered after 1PM but also some Sabers can take 2-3 weeks to be delivered in busy times, we give an estimate when you get to the shipping page at the end of the checkout.
Rest of the World
Delivery typically takes 4-14 days from dispatch.
Can I change my order?
Yes, but you must contact us as soon as possible before we package and dispatch your items.
Is there any warranty on Galaxy Sabers?
Yes, 1 Year warranty
We have a standard 30 day returns policy for Lightsabers. Lightsabers that are returned should not be damaged in any way or tampered with, they must be in new condition and show no signs of wear and tear, improper use of the saber will cause an invalid return.
Warranty for sabers is 1 year, this does not account for damage to the hilt caused by the customer, or blade damage, the warranty covers the electronics kit inside the saber, replacement kits are issued and are easy to install.
We do not have returns on blades that have been used, for returns on blades your blade must be undamaged with no signs of use.
How long should I charge the Lightsaber?
Due to the large capacity of the 18650 battery, Charge the Light Saber for 4 hours prior to use, 4 hours should grant you a full charge which prevents a decreased battery life for longevity.
If your question isn't listed here please contact us at Hello@galaxysabers.co.uk or via Facebook messenger.
